Tile Sales Associate — Customer-Focused & Fast-Paced

Floor & Decor Holdings Inc.; Leesburg (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. Full-time and part-time roles are available on the sales floor, with a fast-paced, safety-minded environment.

Positions require basic math, customer service experience, and the ability to multitask under pressure. Training and opportunities for advancement are offered in a dynamic retail setting.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. Full-time and part-time roles are available on the sales floor, with a fast-paced, safety-minded environment.

Positions require basic math, customer service experience, and the ability to multitask under pressure. Training and opportunities for advancement are offered in a dynamic retail setting.