Flooring Sales Associate – Customer-Driven Growth

Floor & Decor Holdings Inc.; Shrewsbury (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Paid Volunteer Time Off

Medical, Dental, Vision insurance

Job summary

Floor & Decor Holdings Inc. is seeking enthusiastic Sales Associates to provide friendly, accurate service on the sales floor and help customers complete projects with our products.

Full-Time and Part-Time positions are available in a fast-paced, safety-conscious retail environment. Responsibilities include assisting customers, maintaining stocked areas, processing transactions at the POS, and supporting management to reach sales goals.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Certification to use heavy equipment requires successful passing of a drug test where permissible by state law.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly

Enthusiastic

Entrepreneur

Hard-working

Honest

Accountable

Excellent communication

Listening skills

POS system

Job description

Floor & Decor Holdings Inc. is seeking enthusiastic Sales Associates to provide friendly, accurate service on the sales floor and help customers complete projects with our products.

Full-Time and Part-Time positions are available in a fast-paced, safety-conscious retail environment. Responsibilities include assisting customers, maintaining stocked areas, processing transactions at the POS, and supporting management to reach sales goals.