Flooring Sales Associate — Fast-Paced, Customer-Driven

Floor & Decor Holdings Inc.; Akron (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Paid holidays

Job summary

Floor & Decor Holdings Inc. is looking for Sales Associates to provide friendly, accurate service on the sales floor and help customers find products to complete their projects. We offer a fast-paced, safe environment with both full-time and part-time positions available, and you must be 18 years or older.

Responsibilities include assisting customers, processing at checkout, stocking merchandise, maintaining in-stock conditions, and working with management to reach sales goals.

Qualifications

• Customer service experience.
• Knowledge of basic math skills.
• Some positions may require forklift certifications through F&D.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service experience

Basic math

Forklift certification

Job description

Floor & Decor Holdings Inc. is looking for Sales Associates to provide friendly, accurate service on the sales floor and help customers find products to complete their projects. We offer a fast-paced, safe environment with both full-time and part-time positions available, and you must be 18 years or older.

Responsibilities include assisting customers, processing at checkout, stocking merchandise, maintaining in-stock conditions, and working with management to reach sales goals.