TikTok Shop Growth Lead | Live Commerce & Creators

Chemical Guys; Torrance (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid Time Off

Employee discounts

Job summary

Chemical Guys in Torrance, CA is seeking an experienced Shop Manager to oversee daily operations of our retail store and lead our burgeoning TikTok Shop program. You will manage staff, optimize listings, pricing, promotions, and inventory, while delivering outstanding customer experiences.

You will own the TikTok strategy, recruit and activate affiliates/creators, schedule live commerce events, plan campaigns, and analyze performance to drive GMV growth.

Qualifications

• 3-5 years in e-commerce, social commerce, or digital marketing; TikTok Shop experience highly preferred.
• Comfortable working with creators, affiliates, and influencer communities.
• Data-driven operator who thrives in a fast-paced, growth environment.
• Strong mix of detail orientation (operations) and creativity (campaigns, product strategy).

Responsibilities

• Own the TikTok Shop strategy and growth efforts across live commerce, affiliate marketing, and creator-led campaigns.
• Manage and optimize all TikTok Shop operations — listings, pricing, promotions, inventory health, and customer experience.
• Recruit, onboard, and activate new affiliates and creators; design incentive programs and maintain relationships.
• Build and own the TikTok Shop campaign calendar with product launches and events.
• Lead TikTok Live scheduling, pricing strategy, creator coordination, and performance tracking.
• Track GMV, ROAS, CPA, affiliate productivity, and live conversion rates; prepare leadership reports.
• Manage relationships with live commerce and affiliate agencies to ensure results.

Skills

TikTok Shop

Affiliate management

Campaign planning

Live commerce

Data analysis

Staff leadership

Job description

Chemical Guys in Torrance, CA is seeking an experienced Shop Manager to oversee daily operations of our retail store and lead our burgeoning TikTok Shop program. You will manage staff, optimize listings, pricing, promotions, and inventory, while delivering outstanding customer experiences.

You will own the TikTok strategy, recruit and activate affiliates/creators, schedule live commerce events, plan campaigns, and analyze performance to drive GMV growth.