TikTok Shop Growth Account Manager

AMZ Advisers; Stamford (CT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Unlimited PTO

Hybrid work schedule

Job summary

Reach Social, a Chief Media company, seeks an Account Manager to own client TikTok Shop strategy and outcomes. You’ll align affiliates, merchandising, campaigns, and offers, while nurturing deep client relationships across 8–10 high-value accounts.

You’ll lead a remote team, onboard new clients, and drive bi-weekly KPI reviews to ensure growth and retention in a fast-paced hybrid NYC environment.

Qualifications

• 2+ years of hands-on TikTok Shop experience.
• Excellent communication and relationship-building skills with senior client stakeholders.
• A strong analytics mindset: you turn data into decisions and growth strategies.
• Excellent project management; you can keep many workstreams across many clients moving at once.
• Comfort leading people and holding a team to a high standard.
• A bias toward action, resourcefulness under pressure, and a refusal to settle for 'good enough'.

Responsibilities

• Set the overall account strategy and steer every lever toward it: affiliates and creators, merchandising, campaigns, GMV Max ads, and offers.
• Own the relationship as the client’s primary point of contact for everything TikTok Shop.
• Lead onboarding for new clients and set their shop up for success from day one.
• Lead bi-weekly client meetings to report on performance and KPIs and align on priorities.
• Direct the crew including Affiliates, Merchandising, Campaigns, Ads, and a remote team of shop assistants.

Skills

TikTok Shop experience

Client relationship management

Analytics mindset

Project management

Leadership

Job description

Reach Social, a Chief Media company, seeks an Account Manager to own client TikTok Shop strategy and outcomes. You’ll align affiliates, merchandising, campaigns, and offers, while nurturing deep client relationships across 8–10 high-value accounts.

You’ll lead a remote team, onboard new clients, and drive bi-weekly KPI reviews to ensure growth and retention in a fast-paced hybrid NYC environment.