TikTok Shop Brand Growth Lead

Puff Media; New York (NY); Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Puff Media in Brooklyn, NY is seeking an experienced Account Manager to own client relationships across our TikTok Shop portfolio. This senior IC role demands leading strategy, onboarding, execution, and renewals with confidence.

You should have prior TikTok Shop, live commerce, or creator economy experience, and be comfortable in a fast-paced startup environment. Based in or willing to commute to Brooklyn, NY.

Formación

• 3 to 6 years of experience in account management, brand partnerships, or client success.

Responsabilidades

• Own the full client relationship for a portfolio of brand accounts on TikTok Shop.
• Lead kickoff calls, strategy sessions, weekly syncs, and post-campaign recaps.
• Develop campaign strategies tailored to each client’s goals, assortment, and audience.
• Collaborate with production, host, and creative teams to ensure flawless execution.
• Monitor campaign performance and proactively present insights and optimization recommendations to clients.
• Identify and close upsell and expansion opportunities within existing accounts.
• Manage contract renewals, scope changes, and billing coordination.
• Represent Puff Media in external-facing communications and serve as a trusted advisor to brand partners.

Conocimientos

Account management

Brand partnerships

Client success

Descripción del empleo

Puff Media in Brooklyn, NY is seeking an experienced Account Manager to own client relationships across our TikTok Shop portfolio. This senior IC role demands leading strategy, onboarding, execution, and renewals with confidence.

You should have prior TikTok Shop, live commerce, or creator economy experience, and be comfortable in a fast-paced startup environment. Based in or willing to commute to Brooklyn, NY.