Tier I Data Center Ops Help Desk Onsite, 1st Shift

Nanosoft Consulting Talent Page; Lansing (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

A consulting firm is seeking a Tier I Data Center Operations Help Desk operator in Lansing, Michigan. The role involves incident management, system monitoring, and documentation of operational issues for optimal service levels. Candidates should have 1 to 4 years experience in a related field. This position is onsite from day one and operates on a four-day, ten-hour shift schedule. Ideal for local candidates seeking to join a dynamic technical environment.

Qualifications

• 1 to 4 years of experience in the field or in a related area.

Responsibilities

• Serve as a primary resource for monitoring and incident management.
• Manage Medium, High, and Critical Incidents.
• Monitor environmental and security equipment operations.

Skills

Incident management

System monitoring

Documentation

Job description

A consulting firm is seeking a Tier I Data Center Operations Help Desk operator in Lansing, Michigan. The role involves incident management, system monitoring, and documentation of operational issues for optimal service levels. Candidates should have 1 to 4 years experience in a related field. This position is onsite from day one and operates on a four-day, ten-hour shift schedule. Ideal for local candidates seeking to join a dynamic technical environment.