On-Site Data Center Technician (24/7 Shifts)

LFGroup.ai; Palo Alto (CA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Medical, vision and dental

401(k) plan

Disability insurance

Paid vacation

Paid holidays

Paid sick leave

Job summary

LFG is seeking a Data Center Operations Technician to support the reliability and day‑to‑day operation of an active data center. You will troubleshoot hardware, stage deployments, maintain asset records, and respond to incidents in a mission‑critical environment.

Responsibilities include SSH into servers, monitoring equipment, diagnosing faults, replacing components, and handling on‑site incidents. The role requires hands‑on hardware experience and strict adherence to procedures.

Qualifications

• High school diploma or equivalent.
• At least two years in a data center or a mission‑critical environment.
• Hands‑on experience with server, storage, and network hardware, including component‑level troubleshooting and repair.
• Basic ability to connect to servers using SSH and read logs to support troubleshooting and repair verification.
• Working knowledge of rack‑and‑stack procedures, power cabling, and copper and fiber cabling.
• A careful, methodical approach, with consistent attention to procedures, work verification, and accurate labeling.

Responsibilities

• Use basic Linux skills to SSH into servers, read logs, diagnose faults, and verify repairs.
• Monitor servers, network devices, and facility alerts; triage issues and resolve hardware faults to meet time-to-detect and time-to-repair targets.
• Diagnose and replace components, including drives, memory, power supplies, fans, NICs, and optics.
• Complete break‑fix and smart‑hands requests and respond to on‑site incidents, including after hours when needed.
• Receive, stage, rack, and stack servers, switches, and PDUs. Cable, label, power up, and hand off equipment to the provisioning team.
• Maintain spare‑parts inventory, coordinate vendor returns and warranty claims through the RMA process, and support secure disposal of retired hardware.
• Track equipment from receipt through decommissioning in the asset management system and conduct regular physical audits of racks and stock.

Skills

Server hardware

Storage hardware

Network hardware

SSH and log reading

Rack-and-stack procedures

Attention to procedures

Education

High school diploma or equivalent

Tools

Asset management system

Job description

LFG is seeking a Data Center Operations Technician to support the reliability and day‑to‑day operation of an active data center. You will troubleshoot hardware, stage deployments, maintain asset records, and respond to incidents in a mission‑critical environment.

Responsibilities include SSH into servers, monitoring equipment, diagnosing faults, replacing components, and handling on‑site incidents. The role requires hands‑on hardware experience and strict adherence to procedures.