IT Systems Engineer - Weeknights

Dewpoint; Lansing (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Dewpoint is seeking an experienced IT Systems Engineer with data center analytics. The role is on-site in Lansing, MI, with interviews and work requirements local to the area.

The position operates Monday through Thursday, 9:00 PM to 6:00 AM, and requires on-site presence for duties around data center operations, patching, RFC execution, and ticket management. Candidates should be prepared for on-site interviews and to work in a structured night-shift environment.

Qualifications

• ITSM knowledge required.
• Experience in network operations.
• Proficiency in Windows administration.
• Proficiency in Linux administration.

Responsibilities

• Monitor DDMI systems.
• Perform basic troubleshooting.
• Restart jobs when appropriate.
• Escalate issues.
• Record/update tickets in the DDMI Service Management tool.
• Data Center Operations.
• Patching and system upgrades.
• Executing RFCs.
• Patch-panel cabling.
• System builds and decommissions.
• Racking/de-racking hardware.
• Weekend ITSM debrief/status reporting.

Skills

ITSM

Network Operations

Windows Administration

Linux Administration

Job description

1. Must be local to Lansing, Michigan for on-site interviews and on-site work requirements.
2. W2 only (Direct / 1-layer visa).
3. Please No C2C or 3rd Party Submissions.

Summary

We are seeking an experienced IT Systems Engineer with data center analytics experience. Schedule: Monday through Thursday, 9:00 PM to 6:00 AM.

Responsibilities

• Monitor DDMI systems
• Perform basic troubleshooting
• Restart jobs when appropriate
• Escalate issues
• Record/update tickets in the DDMI Service Management tool
• Provide escort services for customers, suppliers, and business partners
• System monitoring and troubleshooting
• Job restarts and escalation
• Ticket management
• Data Center Operations
• Patching and system upgrades
• Executing RFCs
• Patch-panel cabling
• System builds and decommissions
• Racking/de-racking hardware
• Escort services
• Weekend ITSM debrief/status reporting

Required Skills:

• IT Service Management (ITSM)
• Network Operations
• Windows Administration
• Linux Administration