Tier 1 Cloud Support Engineer — Secret Clearance Required

Applied Research Associates, Inc.; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Applied Research Associates, Inc. in Raleigh, NC is seeking a Tier 1 Cloud Support agent to diagnose access, configure VMs, manage cloud and on-premise resources, and provide rapid, secure IT support. The role requires US citizenship, an active DoD security clearance, and a bachelor's in IT or related field.

On-site work and on-call/weekend availability are expected. You will document issues in Jira/ServiceNow, assist with automation via PowerShell or Python, and grow into Tier 2 roles within a

Qualifications

• Bachelor’s degree in IT or related field.

Responsibilities

• Diagnose and resolve access, connectivity, and authentication issues across VMs and shared resources.

Skills

Scripting

Automation

Security Awareness

Communication

Education

Bachelor's degree in IT or related field

Tools

PowerShell

Bash

Python

Terraform

Jira

ServiceNow

Job description

Applied Research Associates, Inc. in Raleigh, NC is seeking a Tier 1 Cloud Support agent to diagnose access, configure VMs, manage cloud and on-premise resources, and provide rapid, secure IT support. The role requires US citizenship, an active DoD security clearance, and a bachelor's in IT or related field.

On-site work and on-call/weekend availability are expected. You will document issues in Jira/ServiceNow, assist with automation via PowerShell or Python, and grow into Tier 2 roles within a