Ticketing Specialist - Live Events & Venues

Oak View Group; Greensboro (NC); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group is seeking a part-time Ticket Seller for the Greensboro Complex. You will master the ticketing system, stay current on event details, and manage seating configurations to ensure a seamless guest experience.

You will handle accurate transactions, payments, and ticket issuance while delivering excellent customer service. This role requires a flexible schedule, including nights, weekends, and holidays as needed.

Qualifications

• High school graduate/GED preferred.
• Experience working with the public and cash handling is preferred.
• Ability to multitask in a fast paced environment.
• Familiarity with Microsoft Office.
• Must have excellent communication skills.
• Ability to work independently and as a productive member of a team.
• Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.

Responsibilities

• Master the operation of the ticketing system.
• Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating arrangements (reserved or general admission).
• Become well-versed in the seating charts and configurations of your assigned locations.
• Efficiently and accurately handle transactions for all events using the ticketing system.
• Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued.
• Provide excellent customer service, addressing patrons' needs positively and effectively.
• Direct guests to the nearest ticket taker as needed.
• Reconcile all funds received from ticket sales at the end of each shift.
• Maintain precise and clear records of all transactions.
• Uphold confidentiality standards.
• Perform additional duties and responsibilities as assigned.

Skills

Cash handling

Customer service

Multitasking

Communication skills

Teamwork

Independent worker

Flexible schedule

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Oak View Group is seeking a part-time Ticket Seller for the Greensboro Complex. You will master the ticketing system, stay current on event details, and manage seating configurations to ensure a seamless guest experience.

You will handle accurate transactions, payments, and ticket issuance while delivering excellent customer service. This role requires a flexible schedule, including nights, weekends, and holidays as needed.