Ticketing & Sales Systems Lead — Own the Mountain Platform

Monarch Mountain; Salida (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Monarch Season Pass

Profit sharing

Job summary

Monarch Mountain seeks an IT professional to own and administer the enterprise ticketing and POS platform. You will manage lift ticketing, season passes, reservations, rentals, retail, online sales, and RFID access control, partnering with the vendor and IT team to keep operations smooth.

You’ll train department managers, maintain data integrity, and drive process improvements across the mountain’s sales platforms, while enjoying Monarch’s season pass benefits.

Qualifications

• 1 year of experience administering Siriusware or equivalent POS/ticketing/ERP system.
• Familiarity with SQL (basic queries, filtering, joining tables).
• Ability to write clear technical documentation and training materials.
• Legal to work in the United States or proper work authorization.

Responsibilities

• Administer all modules of the ticketing/point of sale platform and troubleshoot issues at sales points across the mountain.
• Plan, test, and deploy application upgrades and hotfixes with IT team coordination.
• Maintain accuracy and integrity of product, pricing and inventory data.
• Configure online products, online store settings, and RFID gate media; troubleshoot sync issues.
• Configure platform payment settings and serve as first-line contact for payment issues.
• Assist with SQL queries and platform reports for managers; keep reports updated.
• Train department managers and supervisors and maintain training materials; document changes.

Skills

SQL

Siriusware administration

Technical writing

Education

High School Diploma or GED

College coursework in information systems

Tools

Metabase

PowerShell

Python

Job description

Monarch Mountain seeks an IT professional to own and administer the enterprise ticketing and POS platform. You will manage lift ticketing, season passes, reservations, rentals, retail, online sales, and RFID access control, partnering with the vendor and IT team to keep operations smooth.

You’ll train department managers, maintain data integrity, and drive process improvements across the mountain’s sales platforms, while enjoying Monarch’s season pass benefits.