Ticketing Associate – Live Events & Ticketmaster

Oak View Group; Austin (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan

Job summary

Oak View Group, Moody Center in Austin, is seeking a part-time Ticket Seller to provide exceptional customer service for world-class events. The role supports Ticketmaster Host & TM1 sales and will-call services, with a flexible schedule including evenings, weekends, and holidays.

The position pays $15.00 per hour, with 401(k) savings plan and matching. Moody Center is a premier 15,000+ seat venue with strong partnerships and a commitment to fans and community.

Qualifications

• High School Diploma or GED required.
• Experience with ticketing, POS, or customer service preferred.
• Familiarity with Ticketmaster Host and TM1 is a plus.

Responsibilities

• Process ticket payments and follow ticket office procedures.
• Assist guests with ticketing issues and answer questions.
• Operate will-call for night of show and maintain reports.
• Sell tickets in Ticketmaster Host and TM1, and stay current with releases.
• Provide excellent customer service and handle multiple tasks.

Skills

Customer service

Teamwork

Communication

Organization

Attention to detail

Integrity

Professional demeanor

Fan-friendly attitude

Education

High School Diploma/GED

Tools

Ticketmaster Host

TM1

Job description

Oak View Group, Moody Center in Austin, is seeking a part-time Ticket Seller to provide exceptional customer service for world-class events. The role supports Ticketmaster Host & TM1 sales and will-call services, with a flexible schedule including evenings, weekends, and holidays.

The position pays $15.00 per hour, with 401(k) savings plan and matching. Moody Center is a premier 15,000+ seat venue with strong partnerships and a commitment to fans and community.