Ticket Seller

ASM Global-SMG; Fresno (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

ASM Global-SMG at Save Mart Center in Fresno, CA is hiring part-time Ticket Sellers to handle box office transactions and assist in daily sales procedures. The role requires passing a background and credit check and offers a part-time schedule with irregular hours.

Responsibilities include selling tickets, processing sales in Ticketmaster, distributing will-call tickets, and reconciling end-of-shift cash and receipts. Bilingual ability and prior box office/ticketing experience are a plus.

Qualifications

• Cash handling experience preferred.
• Customer service experience required.
• High school graduate or equivalent.
• Available to work irregular hours including nights/weekends.
• Must pass background and credit check.

Responsibilities

• Sell event tickets at the box office.
• Process sales using the computerized Ticketmaster system with cash, credit cards, coupons and vouchers.
• Distribute will call tickets and event information to guests.
• Reconcile and balance sales transactions at the end of each shift; complete reports as directed.
• Provide reconciliation to management and assist with daily sales procedures.
• Work independently with minimal supervision and collaborate with others as needed.

Skills

Bilingual

Box Office/Ticketing Experience

Direct Customer Service

Education

High School Diploma

Job description

JOB TITLE: TICKET SELLER REPORTS TO: BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center. The Part Time Ticket Seller is responsible for selling event tickets at our box office and assisting in daily sales procedures. This recruitment will close when positions are filled.

POSITION SUMMARY

Under direct supervision, responsibilities include processing ticket sales for individual Save Mart Center events at the facility’s box office. Must pass a background and credit check.

MAJOR RESPONSIBILITIES

• Provide all guests a positive first impression by offering superior customer service.
• Process single ticket sales at the box office, assist with group sales and special sales when requested.
• Distribute will call tickets and event information to upcoming events.
• Accurately complete ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons and/or vouchers from box office patrons.
• Reconcile and balance sales transactions for all ticket sales at the end of each shift, complete all necessary reports as directed before departure, count cash and all other receipts including vouchers, coupons and credit card receipts received during shift.
• Provide reconciliation to Management.
• Work irregular hours.
• Work independently with minimal supervision.
• Must be able to understand and follow written and verbal instructions.
• Other box office duties as assigned by management.
• Bilingual, a plus.
• Box Office/Ticketing Experience, a plus.
• Direct Customer Service, a plus.

WORKING REQUIREMENTS TO BE CONSIDERED

• Must be able to sit and stand for long periods of time.
• Must be available to work irregular hours including nights, weekend and holidays and be available to work at least 4 days of the week.
• Must have no less than 6-months cash handling experience.
• Must have no less than 6-months customer service experience.
• Must be able to multitask and work in a fast pace environment.
• Must be able to work with others as well as independently.
• Must be at least eighteen years of age and a High School graduate.

External Candidates- ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.