Parking Supervisor

ASM Global-SMG; Fresno (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

ASM Global-SMG in Fresno, CA is hiring a part-time Parking Supervisor to direct lot attendants and oversee event traffic. This role reports to the Parking and Security Manager and requires strong customer service and safety awareness.

You will supervise staff, coordinate cash handling, and serve as the main parking contact for police during major events, ensuring smooth operations and compliance with internal controls.

Qualifications

• Must have high school diploma or equivalent.
• Minimum of two years parking lot experience.
• Excellent verbal and written communication skills.

Responsibilities

• Direct and observe the lot attendants during work shifts.
• Directing and observing the orderly flow of traffic for all venue events while keeping upper Management informed of updated traffic progress as needed.
• Oversee parking procedures on assigned shift and maintain cash control procedures.
• Handle customer complaints and inquiries in a professional manner at all times.

Skills

Parking knowledge

Customer service

Safety awareness

Team leadership

Education

High school diploma

Job description

JOB TITLE: Parking Supervisor DEPARTMENT: Event Operations REPORTS TO: Parking Manager FLSA STATUS: Hourly, Non-exempt Salary: $18.15/ hr

ASM Global, the leading venue management company, is now hiring for part-time parking supervisors at Save Mart Center.

JOB SUMMARY

• Responsible for directing and observing the lot attendants during work shifts.
• Directing and observing the orderly flow of traffic for all venue events while keeping upper Management informed of updated traffic progress as needed.

ESSENTIAL FUNCTIONS

• Reports directly to the Parking and Security Manager
• Supervises, assign duties and trains all parking employees
• Must inform Parking and Security Manager of any issues as soon as they arise
• Acts as main parking contact for Police Traffic Control during major events
• Responsible for overseeing all parking procedures on assigned shift
• To assure all safety measures are provided and in place for staff and others
• Monitors the performance of parking personnel to assure all department procedures are followed during shifts
• Monitor parking sales, process cash receipts and tickets through ASM Global’s established internal control procedures
• Maintain overall integrity of cash control function
• Handles customer complaints and inquiries in a professional manner at all times.
• Monitors and maintains inventory of supplies and equipment
• Other related duties as assigned

QUALIFICATIONS

• Must possess a working knowledge of parking practices and procedures including monetary reconciliation, traffic control set up / tear down and strong customer service.
• Must have safety knowledge and training to assure a safe environment is provided.

EXPERIENCE

• Must be a high school graduate or equivalent.
• Must possess excellent verbal and written communication skills.
• Prior supervisory experience a plus.
• Minimum of two years parking lot experience.

SKILLS/APTITUDES

• This position requires the ability to work under pressure and in a fast paced environment.
• Must follow written and oral directions from upper Management.
• Must have the ability to multi-task.
• Must be able to interact within a diverse environment.
• Must have the ability to take charge and direct staff in a profession manner at all times.
• This position requires the ability to act and respond professionally and politely to all individuals and work as a team member.
• Most be able to stand long periods of time.
• Must be able to lift at least 50 pounds at a time.

WORKING CONDITIONS

• Must be able to work varied schedules & flexible hours including nights, weekends and holidays.
• Must be able to tolerate hot and/or cold weather conditions for the duration of each work shifts.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.