Ticket Seller

ASM Global-SMG; Alexandria (LA); On-site; USD 16,531 - 20,664; Part time

Job summary

ASM Global-SMG is seeking a Part-Time Ticket Seller to join the Box Office team at Laborde Earles Coliseum in Alexandria, LA. This role involves processing ticket sales, handling cash transactions, and ensuring client satisfaction during events.

Qualified candidates must have a High School diploma or GED, cash handling skills, and the ability to work flexible hours. The position requires strong mathematical and communication skills, along with the ability to work under pressure and adhere to strict deadlines.

Qualifications

• High School diploma or GED required.
• 1-3 months related experience or equivalent education.
• 1 year of cash handling experience preferred.
• Must be at least 18 years old.

Responsibilities

• Process single ticket sales at the box office.
• Answer questions regarding admission fees and schedule.
• Balance all transactions for the date of service.
• Maintain daily audit of ticketed events.

Skills

Mathematical computation

Customer service

Cash handling

Communication

Education

High School diploma or GED

Tools

Computerized ticketing system

Standard office equipment

Job description

Job Overview

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique Part-Time (As Needed) Ticket Seller person to join our Box Office team.

The Ticket Seller, under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. This role also acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

• Process single ticket sales at the box office and assist with group sales when requested.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Exchange tickets and process tax credits for box office patrons.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• May perform other duties as assigned.

Qualifications

• High School diploma or GED.
• One to three months related experience and/or training; or an equivalent combination of education and experience.
• One year cash handling experience is preferred.
• Must be at least 18 years old.
• Ability to calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
• Understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Organize and prioritize work from event overviews and task lists to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.
• One may need to pass a background check and credit check.

Skills and Abilities

• Work in a fast paced environment.
• Work independently, exercising judgement and initiative.
• Remain flexible and adjust to situations as they occur.
• Operate computerized ticketing system and standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Additional Information

This position will require the applicant to pass a background check and credit check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.