Ticket Seller

ASM Global; Fresno (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

ASM Global in Fresno is hiring Part Time Ticket Sellers for the Save Mart Center. Under direct supervision, you will handle box office ticket sales, assist with group and special sales, and distribute will-call tickets.

You must process transactions with Ticketmaster, balance cash and receipts, and complete end-of-shift reports. Must pass background and credit checks; willingness to work irregular hours, including nights, weekends, and holidays.

Qualifications

• Must have at least 6 months of cash handling experience.
• Must have at least 6 months of customer service experience.
• Experience with Ticketmaster or box office systems is a plus.
• Bilingual abilities are a plus.
• High school diploma or equivalent.

Responsibilities

• Process single ticket sales at the box office, assist with group sales and special sales when requested.
• Distribute will call tickets and event information to upcoming events.
• Accurately complete ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons and/or vouchers from box office patrons.
• Reconcile and balance sales transactions for all ticket sales at the end of each shift, complete all necessary reports as directed before departure, count cash and all other receipts including vouchers, coupons and credit card receipts received during shift.
• Work irregular hours. Work independently with minimal supervision. Must be able to understand and follow written and verbal instructions.
• Other box office duties as assigned by management.

Skills

Cash handling

Customer service

Bilingual

Ticketing experience

Box office operations

Education

High school diploma

Tools

Ticketmaster

Job description

JOB TITLE: TICKET SELLERREPORTS TO: BOX OFFICE MANAGERDEPARTMENT: BOX OFFICESALARY: $16.90/HOUR, NON-EXEMPTASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center. The Part Time Ticket Seller is responsible for selling event tickets at our box office and assisting in daily sales procedures. This recruitment will close when positions are filled.POSITION SUMMARYUnder direct supervision, responsibilities include processing ticket sales for individual Save Mart Center events at the facility’s box office. Must pass a background and credit check.MAJOR RESPONSIBILITIESProvide all guests a positive first impression by offering superior customer service.Process single ticket sales at the box office, assist with group sales and special sales when requested. Distribute will call tickets and event information to upcoming events.Accurately complete ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons and/or vouchers from box office patrons.Reconcile and balance sales transactions for all ticket sales at the end of each shift, complete all necessary reports as directed before departure, count cash and all other receipts including vouchers, coupons and credit card receipts received during shift. Provide reconciliation to Management.Work irregular hours. Work independently with minimal supervision. Must be able to understand and follow written and verbal instructionsOther box office duties as assigned by management.Bilingual, a plus. Box Office/Ticketing Experience, a plus. Direct Customer Service, a plus.WORKING REQUIREMENTS TO BE CONSIDEREDMust be able to sit and stand for long periods of time.Must be available to work irregular hours including nights, weekend and holidays and be available to work at least 4 days of the week.Must have no less than 6-months cash handling experience.Must have no less than 6-months customer service experience.Must be able to multitask and work in a fast pace environment.Must be able to work with others as well as independently.Must be at least eighteen years of age and a High School graduate.TO APPLY: Please visit our Career Site at:External Candidates-ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.VEVRAA Federal Contractor.