Ticket Sales & Group Revenue Lead — Sports Arena

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

Greenleaf Hospitality Group seeks an energetic sales-focused professional to drive ticket sales and account development for Kalamazoo Wings and the Wings Event Center. You will build and sustain relationships with existing accounts while pursuing new opportunities in a fast-paced environment.

The role emphasizes revenue growth, guest service, and collaboration with leadership and staff. Bachelor’s degree is preferred, with experience in contracts and proposals a plus, and the position involves

Qualifications

• Bachelor’s degree preferred but not required.
• Experience negotiating and creating contracts and proposals.
• Strong passion for driving revenue sales and guest service.
• Ability to market and promote sales for Kalamazoo Wings and Wings Event Center.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication; ability to work with leadership and staff.

Responsibilities

• Develop and execute strategies for ticket sales growth with season ticket holders and group buyers.
• Drive revenue through sales, marketing promotions and guest engagement initiatives.
• Lead group sales and ticket package initiatives for the hockey club.
• Resolve customer issues and provide improvement recommendations to management.
• Maintain organized activity reports (call logs, plans, analyses).
• Monitor market and competition, adjust approaches to improve closing ratios.

Skills

Negotiation

Contract proposals

Sales prospecting

Guest service

Communication

Time management

Education

Bachelor's degree preferred

Job description

Greenleaf Hospitality Group seeks an energetic sales-focused professional to drive ticket sales and account development for Kalamazoo Wings and the Wings Event Center. You will build and sustain relationships with existing accounts while pursuing new opportunities in a fast-paced environment.

The role emphasizes revenue growth, guest service, and collaboration with leadership and staff. Bachelor’s degree is preferred, with experience in contracts and proposals a plus, and the position involves