Game Operations Intern | Wings Event Center | Part Time

Radisson Plaza Hotel; United States; On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with 100% match up to 3%

Parental Leave Program (Full-Time)

Employee Assistance Program (up to 7-c

Health and Wellness reimbursement up $

Shift meal provided per day

10% Discount on GHG outlets

Discounted hotel rates at ChoiceHotels

Job summary

Greenleaf Hospitality Group in Kalamazoo is seeking a student-oriented team member to support game-day promotions for Kalamazoo Wings home games. You will collaborate on promotional themes, help with in-game entertainment, and assist with event setup, scripts, and time outlines.

You should be pursuing a college degree in Sport Management or related field, with strong communication skills to present ideas to staff, partners and guests. Prior sports or customer service experience is a plus.

Qualifications

• Pursuing a college degree in Sport Management, Sports Marketing, Sales or related field.
• Ability to present and share information among groups, staff, partners and guests.
• Experience in sports, live entertainment events or customer service is a plus.

Responsibilities

• Collaborate on planning and executing promotional themes for Kalamazoo Wings home games.
• Create game-day scripts and event time outlines with the Game Operations & Community Relations Manager.
• Assist with production and execution of in-game promotions and activities including setup/tear-down.
• Coordinate participants, entertainers and Kids Club activities; oversee concourse engagements.
• Establish relationships with business partners involved in game-day promotions.
• Assist Wings Event staff with distribution of promotional handouts and coupon initiatives.
• Provide high level customer service and hospitality at Wings Event Center events.
• Support sales staff with execution of game-day fan experiences.
• Other duties as assigned.

Skills

Communication

Education

College degree pursuit in Sport Management/Sports Marketing/Sales or related field

Job description

What You'll Be Doing

May include, but not limited to: Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games. Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines. Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables. Establish and strengthen relationships with business partners involved with game-day promotions. Coordinating community events that may or may not be during game day. Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives. Support sales staff with the execution of game-day fan experiences. Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events. Other responsibilities as assigned.

What You Need For This Position

The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center Any previous experience working in sports, live entertainment events and/or customer service is a plus Candidates must be comfortable working in a loud, fast paced and high pressure work environment Your assignment will begin mid-September 2026 and end on or about 2 weeks after the 2026-2027 K-Wings season. The regular season ends in mid-April, with playoffs following into May.

What's in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

We are one of the Nation's 101 Best and Brightest Companies to work for You will grow your skills and experience in an environment that encourages growth and development Explore Open Roles Browse our current listings or utilize the filters to find your perfect fit at Greenleaf Hospitality Group.