Ticket Sales Account Executive – Sports & Fan Experience

Diamond Baseball Holdings; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Norfolk Tides, the Triple-A affiliate of the Baltimore Orioles, seek an Account Executive to join their dynamic Ticket Sales Team at Harbor Park. The role focuses on driving new business, retaining group and hospitality clients, and delivering outstanding fan experiences while representing the brand with professionalism.

Ideal candidates have a background in sales or customer service, a Bachelor’s degree or equivalent, excellent communication skills, and a positive, flexible attitude.

Qualifications

• Minimum 6 months of sales or customer service experience.
• Bachelor's degree or equivalent work experience.
• Proven track record in sales and building relationships, preferably within sports.
• Friendly and professional telephone manner.
• Ability to express ideas verbally and in writing.
• Positive attitude and flexible schedule.

Responsibilities

• Represent the organization professionally in the community.
• Generate new business through prospecting, cold calling, appointments, and events.
• Renew group, hospitality, and suite clients.
• Collaborate with sales and marketing to develop sales programs.
• Track activity in CRM and maintain records of leads and status.
• Meet and exceed personal sales goals and activity quotas.
• Support team operations as needed.

Skills

Sales experience

Customer service

Communication skills

Bachelor's degree

Prospecting

CRM experience

Education

Bachelor's degree or equivalent

Job description

The Norfolk Tides, the Triple-A affiliate of the Baltimore Orioles, seek an Account Executive to join their dynamic Ticket Sales Team at Harbor Park. The role focuses on driving new business, retaining group and hospitality clients, and delivering outstanding fan experiences while representing the brand with professionalism.

Ideal candidates have a background in sales or customer service, a Bachelor’s degree or equivalent, excellent communication skills, and a positive, flexible attitude.