Ticket Office Representative (On Call) - Beau Rivage

MGM Resorts; United States; On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Wellness programs

Discounts on hotel, dining, recreation

Free meals in employee dining room

Professional development opportunities

Job summary

MGM Resorts Biloxi is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets for live entertainment at Beau Rivage Theatre. You will help create WOW moments by delivering memorable guest experiences and handling ticket transactions with care.

The role requires flexibility for an on-call schedule, weekends, and holidays. Starting rate is $13.00 per hour, with opportunities to grow through development programs and employee perks.

Qualifications

• Flexible to work on-call schedule including weekends and holidays.
• Experience handling cash and processing ticket orders.
• Basic computer skills for ticket sales and guest interactions.

Responsibilities

• Greet guests and upsell/cross-sell ticket orders.
• Provide high levels of guest service and safety.
• Balance a cash drawer and process multiple tender types for sales.

Skills

Customer service

Cash handling

Computer literacy

Tools

Ticketing system

Job description

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an On-Call Ticket Office Representative , you will set the tone for an exceptional guest experience by assisting with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre. In this role, you will play a key part in delivering unforgettable moments-helping us own the guest experience and create WOW memories that stay with them long after their visit.

THE STARTING RATE:

$13.00 an hour

THE DAY-TO-DAY:

• Greet and engage with guests, smiling, and hearing their stories as you upsell, cross-sell, and process ticket orders
• Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety.
• Utilize and balance a cash drawer and various tender types for ticket sales

THE IDEAL CANDIDATE:

• Demonstrates flexibility to work an on-call schedule with varied shifts, including weekends and holidays
• Can handle multiple tasks at one time
• Ability to perform fundamental tasks on a computer

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW ?