Ticket Office Representative (On Call) - Beau Rivage

MGM Resorts International; Biloxi, Northern (MS, KY); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Wellness incentive programs

Employee discounts on hotel/food/retai

Free meals in employee dining room

Professional development opportunities

Job summary

Beau Rivage in Biloxi, Mississippi, is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets. The role involves greeting guests, upselling, and processing orders, with an emphasis on accuracy and guest satisfaction.

Starting at $13.00 per hour, part-time on-call shifts include weekends and holidays. The position offers employee dining and discount perks, plus development opportunities within MGM Resorts International.

Qualifications

• Greet and engage guests with a friendly demeanor.
• Upsell and cross-sell to enhance ticket sales.
• Manage ticket orders with accuracy and courtesy.
• Balance cash drawer and handle multiple tender types.

Responsibilities

• Greet and engage guests, upsell/cross-sell, and process ticket orders.
• Provide high service levels with problem-solving and attention to detail.
• Balance cash drawer and manage tender types during sales.

Skills

Customer service

Upselling

Cash handling

POS experience

Tools

POS system

Job description

## Ticket Office Representative (On Call) - Beau RivageApply: Property - Beau Rivage: Part time: Posted 2 Days Ago: 279583Biloxi, Mississippi**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:**As an *On-Call Ticket Office Representative*, you will set the tone for an exceptional guest experience by assisting with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre. In this role, you will play a key part in delivering unforgettable moments—helping us own the guest experience and create WOW memories that stay with them long after their visit.**THE STARTING RATE:** $13.00 an hour**THE DAY-TO-DAY:*** Greet and engage with guests, smiling, and hearing their stories as you upsell, cross-sell, and process ticket orders* Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety.* Utilize and balance a cash drawer and various tender types for ticket sales**THE IDEAL CANDIDATE:*** Demonstrates flexibility to work an on-call schedule with varied shifts, including weekends and holidays* Can handle multiple tasks at one time* Ability to perform fundamental tasks on a computer**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Free meals in our employee dining room* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975Are you ready to **JOIN THE SHOW**? Apply today!