On-Call Ticket Agent for Live Shows & Guest WOW

MGM Resorts International; Folsom (CA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, 3

Job summary

MGM Resorts International in Biloxi, MS is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets for live entertainment at the Beau Rivage Theatre.

You will greet guests, upsell, process ticket orders, and maintain a high level of guest service while balancing a cash drawer and ensuring accuracy in transactions. The role emphasizes guest safety, problem solving, and teamwork, with shifts including weekends and holidays.

Qualifications

• Customer service experience preferred.
• Ability to upsell and upsell merchandise and tickets.
• Cash handling and basic computer skills required.

Responsibilities

• Greet guests and process ticket orders with accuracy.
• Provide high level of service and handle guest inquiries.
• Balance cash drawer and process payments for show tickets.

Skills

Guest service

Cash handling

Ticket sales

Upselling

Job description

MGM Resorts International in Biloxi, MS is seeking an On-Call Ticket Office Representative to assist with the sale and issuance of show tickets for live entertainment at the Beau Rivage Theatre.

You will greet guests, upsell, process ticket orders, and maintain a high level of guest service while balancing a cash drawer and ensuring accuracy in transactions. The role emphasizes guest safety, problem solving, and teamwork, with shifts including weekends and holidays.