On-Call Ticket Office Associate – Sell Shows & Wow Guests

MGM Resorts International; Biloxi (MS); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Free meals in employee dining room

Professional and personal development

Job summary

Biloxi-based MGM Resorts International seeks an On-Call Ticket Office Representative to sell and issue show tickets for live performances at Beau Rivage Theatre. You will set the tone for exceptional guest experiences, upsell, and process orders while maintaining accurate cash handling.

The starting rate is $13.00 per hour, with on-call shifts including weekends and holidays. Join a team focused on WOW moments and guest satisfaction in a dynamic entertainment setting.

Qualifications

• Greet and engage with guests with a positive, welcoming attitude.
• Provide accurate ticket sales, upsell opportunities, and problem resolution.
• Handle cash drawer and various tender types with accuracy and integrity.

Responsibilities

• Greet and engage with guests, smiling, and hearing their stories as you upsell, cross-sell, and process ticket orders
• Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety.
• Utilize and balance a cash drawer and various tender types for ticket sales

Skills

Guest service

Problem-solving

Cash handling

Computer basics

Job description

Biloxi-based MGM Resorts International seeks an On-Call Ticket Office Representative to sell and issue show tickets for live performances at Beau Rivage Theatre. You will set the tone for exceptional guest experiences, upsell, and process orders while maintaining accurate cash handling.

The starting rate is $13.00 per hour, with on-call shifts including weekends and holidays. Join a team focused on WOW moments and guest satisfaction in a dynamic entertainment setting.