Ticket Office Operations & Donor Services Coordinator

University of California - Davis; Davis (CA); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid Time Off

Education reimbursement

Job summary

University of California, Davis is seeking a 100% on-site Staff: Career position to manage the back-end operations of the Ticket Office in Davis, CA. You will supervise student workers, process athletics donations, coordinate donor benefits, and ensure PCI-compliant data handling and reporting.

The role involves administrative duties, donor and ticketing duties, and coordination with IT and campus security.

Qualifications

• Computer experience to use Word and Excel.
• Strong interpersonal, customer service and communication skills to interact clearly and effectively with individuals of varying backgrounds to research, secure, and provide information to clarify situations and resolve problems.
• Organizational and time management skills to coordinate and prioritize a variety of complex tasks in an active working environment; handle multiple deadlines and achieve timely progress on a variety of tasks and projects concurrently; prioritization to handle interruptions and adjust to shifting priorities.
• Math and accounting skills to reconcile ledgers and produce accurate budgets, financial and statistical reports.
• Skills to compile, analyze and interpret statistical records.
• Skills to establish and adjust staffing based on individual events, client and patron needs.
• Skills to identify, evaluate and improve systems and services in order to enhance internal efficiencies and client/patron satisfaction

Responsibilities

• 40% - Administrative
• 30% - Customer Service Representative and Onsite Events
• 30% - Athletics Donation Processing

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Accounting

Statistical analysis

Staffing planning

Process improvement

Tools

Word

Excel

Job description

University of California, Davis is seeking a 100% on-site Staff: Career position to manage the back-end operations of the Ticket Office in Davis, CA. You will supervise student workers, process athletics donations, coordinate donor benefits, and ensure PCI-compliant data handling and reporting.

The role involves administrative duties, donor and ticketing duties, and coordination with IT and campus security.