Ticket Office Operations Assistant

NC State University; Raleigh (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Attend non-revenue generating sporting events for free

Job summary

A major university in Raleigh, NC is seeking a part-time Ticket Office Operations Assistant to assist with ticket operations for various sporting events. Responsibilities include handling customer inquiries, managing ticket distribution, and learning the ticketing system for sales on game days. Ideal candidates should have a High School Diploma and experience in customer service. The role requires flexibility in work hours including evenings and weekends.

Qualifications

• Willing to work as many home Football and Men’s basketball games as possible.
• Must be able to work 5-20 hours a week, including evenings and weekends.

Responsibilities

• Provide assistance to the ticket office and its customers on game days.
• Handle customer inquiries and distribute event tickets.

Skills

Customer service experience

Ability to communicate effectively

Cash handling skills

Ability to thrive in a fast-paced environment

Education

High School Diploma

Job description

Please see Special Instructions for more details.

Resume and Contact information for 3 references.

Position Information

Posting Number: PG192803TM

Position Number: 10SWH003

Position Type: Temporary

The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men’s and women’s basketball, volleyball, baseball, softball, wrestling, and gymnastics. Ticket Office employees will be responsible for providing assistance to the ticket office and its customers on game days. They will be handling customer inquiries, the distribution of event tickets, and other tasks as needed.

Part‑time Ticket Office employees will learn how to use the Paciolan Ticketing System for walk‑up sales on the day of the game. Part‑time employees will work home NC State sports events. Work schedules are flexible and can be coordinated with the part‑time employee supervisor.

Is Time Limited: No

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

• Attend non‑revenue generating sporting events for free.

Disclaimer: Perks and Benefit eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State: Department Athletics - Ticket Office

System Information

Classification Title: Working Title Ticket Office Operations Assistant

Requirements and Preferences

Work Schedule: Hours may vary. Nights and weekends as required.

Other Work/Responsibilities: Other duties as directed by supervisor.

High School Diploma

• Willing to work as many home Football and Men’s basketball games as possible.
• Must be able to work 5-20 hours a week, including evenings and weekends as assigned by the student supervisor.
• Previous customer service experience.
• Ability to effectively communicate with and assist customers.
• Ability to thrive in a fast‑paced and interactive setting.
• Skilled in handling cash transactions.

Preferred Years Experience, Skills, Training, Education

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this opportunity?
  • NCSU Website
  • Job Alert (automated email from our system)
  • NCSU Executive Search Services
  • Monster.com
  • CareerBuilder.com
  • InsideHigherEd.com
  • HigherEdJobs.com
  • Other Online Job Board
  • Carolina Job Finder / Employment Guide
  • Job / Career Fair
  • The Chronicle of Higher Education
  • Professional Journal
  • Print Advertisement (Newspaper / Periodical)
  • Radio / Television Advertisement
  • Professional Organization
  • Higher Education Recruitment Consortium (HERC)
  • Direct Contact from NCSU HR Representative / Recruiter
  • NCSU Employee Referral
  • Social Media (LinkedIn, Twitter, Facebook, Other)
  • Other
• * If you learned about this vacancy from "other source" or "other website", please provide the source.

  (Open Ended Question)

  • Yes
  • No

Required Documents

• Resume
• Contact Information for References

Optional Documents

• Cover Letter

NC STATE UNIVERSITY
RALEIGH, NC 27695
PHONE: [phone]