Temporary Ticketing & Event Services Associate

North Carolina Agricultural and Technical State University; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

North Carolina A&T State University periodically hires temporary, part-time staff for event and ticketing roles in Greensboro. Opportunities include ticket sales, customer service, concessions, and event operations for athletic and university events, with schedules that often include evenings, weekends, and holidays.

Assignments vary by department with activity around concerts, commencements, conferences, and more.

Qualifications

• HS Diploma or equivalent or combination of education and experience.
• One year of customer service experience.
• Basic computer skills including MS Office (Word, Excel, Outlook).
• Experience with POS transactions and event management support.

Responsibilities

• Sell and distribute event tickets in person, online, or by phone.
• Provide excellent customer service to patrons and attendees.
• Assist with ticket scanning, admissions, and guest entry.
• Answer questions about schedules, seating, policies, and venue info.
• Support concessions and food/beverage sales.
• Assist with event setup, breakdown, and venue prep.
• Perform environmental services to maintain a clean, safe facility.
• Monitor areas to ensure positive guest experiences and operations.
• Assist with crowd management and directing patrons.
• Operate POS systems and cash handling equipment.
• Provide general administrative and operational support as needed.
• Perform other duties as assigned by the supervisor.

Skills

Customer service

Communication

Customer interactions

Education

HS Diploma or equivalent

Tools

MS Office

POS systems

Job description

Position Overview

North Carolina A&T State University periodically has temporary part-time staffing needs to support operations within the Ticketing Office and at athletic and university-sponsored events. This recruitment is intended to identify qualified candidates for temporary event and ticketing opportunities as workforce needs arise.

Temporary assignments may be available in a variety of event support functions, including ticket sales, customer service, concessions, event operations, and facility support. Assignments may support athletic competitions, commencement ceremonies, concerts, conferences, and other university-sponsored events. Assignment length, work schedule, and level of responsibility will vary based on departmental needs, with many positions requiring evening, weekend, and holiday availability.

Qualifications

• HS Diploma, equivalency or combination of education and experience
• One year of customer service experience
• Basic computer skills, including proficiency in MS office applications (Word, Excel, Outlook, etc.)
• Experience with POS transactions and computer applications
• Experience supporting event management & services

Potential Duties And Responsibilities

• Selling and distributing event tickets in person, online, or by phone
• Providing excellent customer service to patrons, guests, and event attendees
• Assisting with ticket scanning, admissions, and guest entry procedures
• Responding to questions regarding event schedules, seating, policies, and venue information
• Supporting concession operations, including food and beverage sales
• Assisting with event setup, breakdown, and venue preparation activities
• Performing environmental services functions to help maintain a clean, safe, and welcoming facility
• Monitoring assigned areas to support positive guest experiences and venue operations
• Assisting with crowd management and directing patrons to designated locations
• Operating point-of-sale systems, cash handling equipment, and related event technology
• Providing general administrative and operational support as needed
• Performing other duties as assigned by the supervisor

Additional Information

Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding individual opportunities will be discussed with candidates selected for an interview.

Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application.

Please Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting.

Primary Function Of Organizational Unit

The mission of the Ticket Office is to support the University community and external guests by managing, promoting, and facilitating ticket sales for Athletics and other university-sponsored events. The Ticket Office is committed to delivering exceptional customer service and creating a positive experience for patrons attending events at North Carolina A&T State University.

North Carolina A&T State University sponsors 13 varsity athletic programs and competes at the NCAA Division I level. The University is a member of the Colonial Athletic Association (CAA) in all sports except Football and Women's Bowling. Through its ticketing and event operations, the Ticket Office plays a vital role in supporting student-athletes, enhancing fan engagement, and contributing to the success of athletic competitions and campus events.

The Ticket Office serves as a primary point of contact for event attendees, providing ticketing services, event information, and customer support while helping to foster an enjoyable and welcoming environment for all guests.

Work Hours

As needed basis; usually weekend or evening hours.

Position Information

Working Title: Temporary Ticketing & Event Services Associate

Competency Level: Contributing

Recruitment Range: Commensurate with experience

FLSA: Non-Exempt

Appointment Type: Temporary - Part-time

Organizational Division: Staffing Services

Organizational Location: Human Resources

Organizational Unit: Temporary Employment

Posting Detail Information

Posting Number: SHRA3263

Open Date: 09/10/2026

Close Date: 02/28/2027

Equal Opportunity and Compliance

North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Aff… No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employment Requirements

N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.