Ticket Checker

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free season pass

Discounted lift tickets

Food & beverage discount

Retail discount

Spa discount

Activity discounts

Free ski lessons

Job summary

Omni Hotels & Resorts Bretton Woods is hiring for November 2026 to support guest services at the resort. The role focuses on ticketing, lift operations, and guest assistance, with on-site housing available for the winter season.

Responsibilities include scanning tickets, managing queues, resolving questions about ski passes, and processing sales with RTP systems. The position requires excellent interpersonal and communication skills and willingness to work in winter conditions and weekends.

Qualifications

• Must have excellent interpersonal skills
• Must have excellent oral and written communication skills
• Must be attentive to detail
• Must adapt to unexpected situations
• Must remain calm and friendly under stress
• Must be willing to work weekends, holidays and occasional evenings
• Must be willing and able to work in unfavorable weather

Responsibilities

• Scans daily ticket and season pass products using RTP computer system.
• Monitors traffic flow in lift lines and provides direction and crowd control as needed.
• Assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products. Will defer to supervisor in resolving such issues.
• Signs out and returns ticket scanners at the beginning and end of every business day from the ticket office staff.
• Administers daily ticket sales using ticket computer system.
• Issues ticket using computer system hardware to print and distribute to guests.
• Frequently assists guests in resolving queries regarding ski ticket and season passes.

Skills

Interpersonal skills

Oral communication

Attention to detail

Calm under pressure

Weekend availability

Weather resilience

Job description

Join our team and earn a free ski pass at Bretton Woods! Now hiring for November 2026.

Resort Discounts

• Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• Discounted lift tickets for friends and family
• 25% off Food & Beverage (excluding alcohol)
• 25% off Retail
• 25% off Spa Services
• Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
• Complimentary associate ski lessons

Associate Benefits

• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• 401(k) Retirement Plan matching
• Excellent training and professional development
• Leadership development programs
• Associate Events
• On-site housing available for Winter Season
• Ability to stay full-time year round at the end of the Winter Season
• Employee gym access
• Weekly pay cycle
• Complimentary meals in employee cafeteria
• Support services including an Employee Assistance Program (EAP)

Responsibilities

• Scans daily ticket and season pass products using RTP computer system.
• Monitors traffic flow in lift lines and provides direction and crowd control as needed.
• Frequently assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products. Will defer to supervisor in resolving such issues.
• Responsible for signing out and returning ticket scanners at the beginning and end of every business day from the ticket office staff.
• Administers daily ticket sales using ticket computer system.
• Issues ticket using computer system hardware to print and distribute to guests.
• Frequently assists guests in resolving queries regarding ski ticket and season passes.

Qualifications

• Must have excellent interpersonal skills
• Must have excellent oral and written communication skills
• Must be attentive to detail
• Must have the ability to adapt to unexpected situations.
• Must be able to remain calm and portray a friendly demeanor in stressful situations
• Must be willing to work weekends, holidays and occasional evenings.
• Must be willing and able to work in unfavorable weather.