Ticket Checker

PERG online; Northern (KY, NH); Hybrid; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Free season pass

Discounted lift tickets for friends/fm

On-site housing

Weekly pay

Employee cafeteria meals

Employee assistance program

Job summary

Omni Mount Washington Resort in Bretton Woods, NH, is hiring for a ski-season role in guest services. You will scan tickets, manage daily sales, and assist guests with passes while maintaining excellent service during busy periods.

Position requires strong communication, attention to detail, and the ability to work weekends and holidays in a mountainous environment. On-site housing and employee benefits are provided to support winter season staff.

Qualifications

• Excellent interpersonal skills and clear communication are required.
• Attention to detail and accuracy in handling tickets and guest information.
• Willingness to work weekends, holidays, and some evenings.
• Ability to stay calm and friendly in stressful situations.

Responsibilities

• Scan daily ticket and season pass products using RTP system.
• Monitor lift-line flow and provide guidance to guests.
• Resolve guest queries regarding ski tickets and passes, escalating when needed.
• Check out and return ticket scanners at start/end of day.
• Process daily ticket sales using the ticket system.
• Distribute printed tickets to guests and assist with queries.

Skills

Interpersonal skills

Oral and written communication

Detail oriented

Customer service

Stress management

Weekend/holiday availability

Tools

RTP computer system

Ticket computer system

Ticket scanners

Job description

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

Job Description

Posted Tuesday, September 1, 2026 at 4:00 AM

Join our team and earn a free ski pass at Bretton Woods!

*Now hiring for November 2026*

Resort Discounts

• ComplimentaryBretton Woods season pass(terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• Discountedlift tickets for friends and family
• 25% offFood & Beverage(excluding alcohol)
• 25% offRetail
• 25% offSpa Services

Discountson Ski & Golf Rentals, Canopy Tours, and other activities

• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• Excellent training and professional development

Associate Events

On-site housing available for Winter Season

Ability to stay full-time year round at the end of the Winter Season

Employee gym access

Weekly pay cycle

Complimentary meals in employee cafeteria

Support services including an Employee Assistance Program (EAP)

Responsibilities:

• Scans daily ticket and season pass products using RTP computer system.
• Monitors traffic flow in lift lines and provides direction and crowd control as needed.
• Frequently assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products. Will defer to supervisor in resolving such issues.
• Responsible for signing out and returning ticket scanners at the beginning and end of every business day from the ticket office staff.
• Administers daily ticket sales using ticket computer system.
• Issues ticket using computer system hardware to print and distribute to guests.
• Frequently assists guests in resolving queries regarding ski ticket and season passes.

Qualifications:

• Must have excellent interpersonal skills
• Must have excellent oral and written communication skills
• Must be attentive to detail
• Must have the ability to adapt to unexpected situations.
• Must be able to remain calm and portray a friendly demeanor in stressful situations
• Must be willing to work weekends, holidays and occasional evenings.
• Must be willing and able to work in unfavorable weather.

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America