Ski Guest Services Attendant

PERG online; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free ski pass

On-site housing

Weekly pay

Employee meals

Training & development

Employee events

Gym access

Travel discounts

Job summary

Omni Mount Washington Resort in Bretton Woods, NH, seeks guest services professionals for winter season roles. Responsibilities include assisting guests, handling ticketing, F&B, retail, and ski school queries, and processing daily sales with RTP system.

Must be flexible, able to work weekends/holidays, and provide exceptional customer service in a fast-paced environment. On-site housing may be available, with weekly pay, employee meals, and resort discounts.

Qualifications

• High school diploma or equivalent required.
• Experience in guest services helpful.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Frequently assists guests in resolving queries regarding all departments in the ski area including lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
• Frequently assists guests in resolving queries regarding all other aspects of the Resort such as lodging, activities, transportation and F&B.
• Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
• Responsible for distributing information to guests and associates for all aspects of the ski area such as trail conditions, events and activities, lift opening and closings and daily announcements.
• Administers daily ticket sales using ticket computer system.
• Administers daily computer system opening and closing in RTP station.
• Administers daily closing cash outs and balancing end of day deposits.

Skills

Customer service

Administrative duties

Cash handling

Shift flexibility

Education

High school diploma or equivalent

Tools

RTP program

Ticketing system

Cash register

Job description

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

Job Description

Posted Tuesday, September 1, 2026 at 4:00 AM

Join our team and earn a free ski pass at Bretton Woods!

*Now hiring for November 2026*

Resort Discounts

• Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• Discounted lift tickets for friends and family
• 25% offFood & Beverage (excluding alcohol)
• 25% offRetail
• 25% offSpa Services
• Discountson Ski & Golf Rentals, Canopy Tours, and other activities
• Complimentary associate ski lessons
• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• Excellent training and professional development
• Associate Events
• On-site housing available for Winter Season
• Ability to stay full-time year round at the end of the Winter Season
• Employee gym access
• Weekly pay cycle
• Complimentary meals in employee cafeteria
• Support services including an Employee Assistance Program (EAP)

Essential Functions:

• Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets,retail, ski school and Hobbits and Ski Patrol.
• Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportationand F&B.
• Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
• Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
• Administers daily ticket sales using ticket computer system.
• Administers daily computer system opening and closing in RTP station.
• Administers daily closing cash outs and balancing end of day deposits.

Tools and Equipment:

• Computer with RTP program.
• Calculator.
• RTP Scanner
• Subject to working in a crowded, fast paced environment, long periods of walking and standing, indoor and outdoor, with adverse weather conditions. The noise level in the work environment is moderate. All ticket checkers must be properly dressed for severe winter conditions as stated in the physical requirements section.

Qualifications:

• High school diplomia or equivalent.
• Full and part time positions availabe.
• Must be able to work flexible shifts, including weekends and holidays.
• Must have excellent organizational, supervisory and customer service skills.
• Must be able to work well under stressful situations and handle challenges in a professional manner.

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America