Thrift Store Operations Lead

The Salvation Army USA Western Territory; Salinas (CA); On-site; USD 24,796 - 33,062; Full time

Job summary

The Salvation Army in Salinas, CA seeks an Assistant Store Manager to support thrift-store operations, donations handling, and ARC programs in alignment with our mission. Pay rate: $18.40 per hour.

The role focuses on day-to-day store management, staff supervision, payroll, customer and donor satisfaction, and adherence to security and safety protocols. Willingness to relocate to other stores may be required.

Qualifications

• Requires High School Diploma or equivalent.
• Minimum of 2 years of retail management/supervisory experience.
• Proficient with MS Office (Word, Excel, Outlook).
• Valid driver’s license, acceptable driving record, and access to a vehicle.
• Background check required (Criminal History and Sex Offender Registry).
• Effective communication with management, staff, customers and donors.

Responsibilities

• Partner with Store Manager in daily store operations including opening/closing and POS.
• Cover Store Manager duties in their absence.
• Monitor KPIs to drive sales and profitability per budgets.
• Schedule staff and manage payroll records.
• Assist with hiring, training and performance coaching.
• Manage customer and donor satisfaction and community relations.
• Back Room Processing (BRP) support and BRP goals.
• Supervise program Beneficiaries when Work Therapy is in place.
• Ensure security of cash, inventory, and property; maintain safety.
• Ensure building security during off-hours; attend safety meetings.
• May transfer to other stores as needed.
• Complete tasks assigned by District Sales Manager and Command staff.

Skills

Retail management

Office applications

Communication

Driver's license

Education

High School diploma

Tools

MS Office

Job description

The Salvation Army in Salinas, CA seeks an Assistant Store Manager to support thrift-store operations, donations handling, and ARC programs in alignment with our mission. Pay rate: $18.40 per hour.

The role focuses on day-to-day store management, staff supervision, payroll, customer and donor satisfaction, and adherence to security and safety protocols. Willingness to relocate to other stores may be required.