Store Lead & Customer Experience Specialist

The Salvation Army USA Western Territory; Redding (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

The Salvation Army USA Western Territory seeks a Lead Store Clerk to assist the Store Manager in daily thrift store operations, customer service, cash handling, and stocking.

The role emphasizes creating a friendly, inviting, and professional store atmosphere to encourage repeat donations and purchases, with responsibilities spanning merchandising, inventory, and basic supervisory tasks as needed.

Qualifications

• GED or High School Graduate.
• Handling and counting cash with accuracy; knowledge of current clothing trends and styles; merchandising skills, strong customer service skills.
• It is expected of every employee to be familiar with The Salvation Army Western Territory Handbook for Employees.

Responsibilities

• Cash Register/POS system.
• Cash handling opening and closing procedures.
• Great customer service (friendly, polite, and helpful attitude).
• Keep clothing racks stocked, neat, and orderly.
• Stock household and other miscellaneous items.
• Stock shoes, purses, belts, hats, books.

Skills

Cash handling

Customer service

Merchandising

Team coordination

Education

GED or High School Graduate

Job description

The Salvation Army USA Western Territory seeks a Lead Store Clerk to assist the Store Manager in daily thrift store operations, customer service, cash handling, and stocking.

The role emphasizes creating a friendly, inviting, and professional store atmosphere to encourage repeat donations and purchases, with responsibilities spanning merchandising, inventory, and basic supervisory tasks as needed.