Thrift Store Manager: Lead Team & Boost Sales

The Salvation Army Southwest Division; Albuquerque (NM); On-site; USD 19,000 - 25,000; Full time

Job summary

The Salvation Army Southwest Division is seeking a full-time, on-site Thrift Store supervisor in Albuquerque, NM. The role requires supervisory experience, strong people and organizational skills, and the ability to merchandise and drive sales while mentoring beneficiaries.

Responsibilities include supervising staff, ensuring store operations run smoothly, maintaining presentable store conditions, managing cash procedures, and promoting higher sales with the team. A background check is required.

Qualifications

• Minimum of two years supervisory experience
• Minimum of three months as a manager trainee or similar experience
• Must have people skills and organizational skills
• Demonstrated ability to merchandise product and to produce effective sales
• Ability to work with the public in a professional manager
• Ability to mentor and train beneficiaries
• Team player with a spirit of cooperation and work with all others towards goals set by management
• Employment contingent upon successful completion of a background check

Responsibilities

• Supervise staff with respect to performance of duties to ensure compliance with directives and guidelines
• Evaluate employee’s performance at the appropriate time — after 90 days, then at each anniversary
• Ensure smooth running of all store operations – from customer relations to stocking of new product
• Ensure store always looks neat and clean, free of debris and very presentable
• Follow all daily income handling procedures, including POS procedures, policies for counting and banking income
• Ensure timecards are accurate, signed, and submitted in a timely manner
• Work with staff to ensure all sales associate responsibilities are accomplished
• Be creative in setting up promotional and sales displays
• Make achieving higher sales a continual process, encouraging staff and thereby making it a team effort
• Continue to learn from other companies better and/or best way of marketing and making more sales
• Answer customer questions or concerns with courteousness
• Ensure all mark-down and rag-out policies are adhered to
• Ensuring all truck deliveries are performed with appropriate manifest, signing same
• Ensure OSHA guidelines are followed
• Responsible for promptly reporting to immediate supervisor all accidents, personal injury, or property damage
• Act as personal representative of The Salvation Army, supporting its mission, treat all customers and/or donors courteously
• Assist sorters, warehouse workers and truck drivers with their duties when deemed necessary and assigned by the thrift store manager
• Handle other duties as may be deemed necessary and assigned by your supervisor for the efficient operation of the Thrift Store

Skills

Supervisory experience

People skills

Organizational skills

Merchandise

Customer service

Mentor and train beneficiaries

Team player

Job description

The Salvation Army Southwest Division is seeking a full-time, on-site Thrift Store supervisor in Albuquerque, NM. The role requires supervisory experience, strong people and organizational skills, and the ability to merchandise and drive sales while mentoring beneficiaries.

Responsibilities include supervising staff, ensuring store operations run smoothly, maintaining presentable store conditions, managing cash procedures, and promoting higher sales with the team. A background check is required.