Retail Lead: Customer Experience & Store Ops

Grkroccenter; Cedar Falls, Northern (IA, KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Job summary

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate in Cedar Falls, IA. You will support management, ensure smooth daily operations, and drive sales while representing a mission-driven retail environment.

Responsibilities include opening/closing procedures, banking, product rotation, and maintaining store displays with a focus on exceptional customer service. Training is provided and growth opportunities exist within the organization.

Qualifications

• High School Graduate or Equivalent required.
• Ability to speak, write and understand English.
• Proficient cash handling with accurate change.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.

Skills

English communication

Cash handling

Basic computer skills

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate in Cedar Falls, IA. You will support management, ensure smooth daily operations, and drive sales while representing a mission-driven retail environment.

Responsibilities include opening/closing procedures, banking, product rotation, and maintaining store displays with a focus on exceptional customer service. Training is provided and growth opportunities exist within the organization.