Store Lead & Customer Experience Champion

Omaha Kroc; Des Moines (IA); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Pension & 403(b)

12 Sick Days

10 Vacation Days

8 Paid Holidays

Employee Discount

Job summary

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate to support our store management team in Des Moines. You will help drive daily retail operations, deliver excellent customer service, and support mission-driven programs through efficient store performance.

Responsibilities include assisting with sales, opening/closing procedures, banking, inventory turnover, and maintaining displays. Strong English, cash handling, and basic computer skills are essential.

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English communication

Cash handling

Basic computer skills

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Payroll Program

Job description

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate to support our store management team in Des Moines. You will help drive daily retail operations, deliver excellent customer service, and support mission-driven programs through efficient store performance.

Responsibilities include assisting with sales, opening/closing procedures, banking, inventory turnover, and maintaining displays. Strong English, cash handling, and basic computer skills are essential.