Thrift Store General Manager: Sales & Operations Lead

Red White & Blue Thrift; Fontana (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Red White & Blue Thrift in Fontana, CA is seeking a General Manager to lead store performance, drive sales, and ensure profitable operations. You will own the P&L, oversee the management team, and align with company policies to deliver strong customer service and results.

This role emphasizes training Production and Retail Managers, dynamic scheduling, compliance, and maintaining an inviting shopping environment while balancing labor costs and production quotas.

Qualifications

• Must have strong communication skills in English; bilingual Spanish preferred.
• Computer proficiency with MS Office, Teams, Outlook, and HRIS.
• Experience in thrift, retail, or customer-facing roles is preferred but not required.

Responsibilities

• Own the store P&L and drive top-line sales and profitability.
• Oversee operations to meet production quotas and maintain customer service standards.
• Develop and coach Production Manager and Retail Manager.
• Create dynamic staffing schedules to balance peak times and costs.
• Ensure compliance with company policies and governing laws.
• Maintain a clean, organized store and superior customer experience.

Skills

Bilingual English/Spanish preferred

Verbal and written communication

Independent work capability

Education

High school diploma or GED preferred

Tools

MS Office

Teams

Outlook

HRIS

Job description

Red White & Blue Thrift in Fontana, CA is seeking a General Manager to lead store performance, drive sales, and ensure profitable operations. You will own the P&L, oversee the management team, and align with company policies to deliver strong customer service and results.

This role emphasizes training Production and Retail Managers, dynamic scheduling, compliance, and maintaining an inviting shopping environment while balancing labor costs and production quotas.