Thrift Store General Manager — Profit, People & Growth

Red White & Blue Thrift Store; Pittsburgh (Allegheny County); On-site; USD 85,000 - 103,000; Full time

Benefits offered by this job

Quarterly bonus potential

Paid time off

Employer-paid health/dental/vision

Growth opportunities

Job summary

Red White & Blue Thrift Store in Pittsburgh seeks a General Manager to lead store performance and customer experience. You will own top-line sales, profitability, and operational efficiency, aligning with company goals and regulatory guidelines.

You will manage the leadership team, train the Production and Retail Managers, drive process adherence, and foster a high-performance culture while ensuring a welcoming shopping environment.

Qualifications

• Bilingual English/Spanish preferred.
• Strong verbal and written communication skills.
• Proficient with MS Office, Teams, Outlook and HRIS.
• Ability to work independently and complete tasks.
• Retail, thrift, warehouse or customer-facing experience preferred.

Responsibilities

• Take ownership of the store's Profit and Loss statement and drive top-line sales and profitability.
• Ensure efficient operations and backroom processes to maximize productivity and customer service.
• Develop and coach the Production Manager and Retail Manager for ongoing performance improvements.
• Create dynamic staff schedules to meet business needs and control labor costs.
• Maintain fair performance processes and a strong talent pipeline for future openings.
• Ensure compliance with policies, wage/hour laws, and equal employment opportunities.
• Uphold a high standard of customer service and a welcoming store environment.

Skills

English & Spanish

Communication skills

MS Office / HRIS

Independent work

Retail experience

Customer facing

Education

High school diploma or GED preferred

Job description

Red White & Blue Thrift Store in Pittsburgh seeks a General Manager to lead store performance and customer experience. You will own top-line sales, profitability, and operational efficiency, aligning with company goals and regulatory guidelines.

You will manage the leadership team, train the Production and Retail Managers, drive process adherence, and foster a high-performance culture while ensuring a welcoming shopping environment.