Thrift Store Associate: Merchandising & Customer Service

Kroc Center; Marshalltown (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army thrift store in Marshalltown, IA is seeking a storefront team member to keep shelves stocked and organized, price items, process merchandise, and assist customers. You will learn the store's processing system including the cash register and ensure a clean, welcoming shopping area.

High school diploma or GED preferred; basic computer skills and English proficiency are important. Retail experience is helpful but not required; background checks may apply per organizational policy.

Qualifications

• Must be able to communicate in English (reading/writing).
• Basic computer skills for payroll/timekeeping/web-based systems.
• Experience with cash register and customer service is preferred but not required.

Responsibilities

• Maintain shelves and clothing racks, ensuring products are full and organized.
• Assist management with pricing and tagging items for sale.
• Process merchandise efficiently following established standards.
• Stock merchandise daily to promote sales.
• Learn and train on the processing system including cash register usage.
• Maintain a clean store environment including shelves, counters and tables.
• Provide polite, prompt, and courteous customer service.

Skills

English proficiency

Basic computer skills

Customer service

Attention to detail

Education

High School diploma or GED

Tools

Cash register experience

Job description

The Salvation Army thrift store in Marshalltown, IA is seeking a storefront team member to keep shelves stocked and organized, price items, process merchandise, and assist customers. You will learn the store's processing system including the cash register and ensure a clean, welcoming shopping area.

High school diploma or GED preferred; basic computer skills and English proficiency are important. Retail experience is helpful but not required; background checks may apply per organizational policy.