Therapy Operations Director — Drive Quality Patient Care

Encompass Health; Wesley Chapel (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

Company 401(k) and ESPP

Flexible spending and health savings

Inclusive culture

Job summary

Encompass Health is seeking a Director of Therapy Operations to lead and oversee therapy services, ensuring high‑quality patient care and adherence to standards. The role involves strategic oversight, policy development, and coordination with clinical affiliations while guiding staff in a collaborative, inclusive environment.

Ideal candidates will hold a current therapy license, have 5+ years in rehabilitation with 2+ years in management, and possess advanced degrees or management training.

Qualifications

• Current State license in Physical Therapy, Occupational Therapy, or Speech‑Language Pathology.
• BLS (CPR) required or must be obtained within 30 days of hire in this role.
• Bachelor's Degree or higher from an accredited therapy program.
• Master's or Doctorate in professional or management area preferred.
• Minimum of five years of rehabilitation experience, including two years in a management role.

Responsibilities

• Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable.
• Collaborate with marketing to educate staff and the community about awareness, prevention, and treatment options; develop clinical affiliations with educational institutions.
• Use historical data and trends to forecast operational revenues/expenses and recommend salary adjustments.
• Ensure compliance with state, federal, and professional regulatory requirements for program reimbursement and documentation; update staff and advise the CEO.
• Provide patient care.
• Celebrate the accomplishments and victories of staff and patients.

Education

Bachelor's Degree or higher from an accredited therapy program

Master's or Doctorate in professional or management area (preferred)

Job description

Encompass Health is seeking a Director of Therapy Operations to lead and oversee therapy services, ensuring high‑quality patient care and adherence to standards. The role involves strategic oversight, policy development, and coordination with clinical affiliations while guiding staff in a collaborative, inclusive environment.

Ideal candidates will hold a current therapy license, have 5+ years in rehabilitation with 2+ years in management, and possess advanced degrees or management training.