Director Therapy Operations

Encompass Health; Winston-Salem (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Generous PTO

Tuition Reimbursement

401(k) and ESPP

FSAs

Job summary

Encompass Health in Winston-Salem, NC is seeking a Director of Therapy Operations to lead and shape patient care through strategic oversight of therapy services. You will supervise and develop teams, ensure compliant operations, and drive quality outcomes.

This role requires licensure in PT, OT, or SLP, 5+ years rehab with management, and a passion for collaboration and continuous improvement. Join a national leader with a strong community impact.

Qualifications

• Current license in Physical Therapy, Occupational Therapy, or Speech‑Language Pathology.
• Minimum of 5 years rehab experience, including 2 years in management.
• Bachelor's degree or higher from an accredited therapy program.

Responsibilities

• Develop, revise, implement, and communicate policies and procedures; hold staff accountable.
• Collaborate with marketing to educate staff and the community on awareness and treatment options; develop clinical affiliations.
• Forecast operational revenues and expenses; recommend salary adjustments based on market conditions.

Skills

Leadership

Strategic planning

Healthcare operations

Staff development

Education

Bachelor's Degree in therapy or related field

Master's or Doctorate preferred

Tools

EMR systems

Quality management software

Job description

Director of Therapy Operations Career Opportunity

Highly regarded and esteemed for your Director of Therapy Operations expertise

Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.

A Glimpse into our world

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, We Are Committed To Creating a Supportive, Inclusive, And Caring Environment Where You Can Thrive. From Day One, You Will Have Access To

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Director of Therapy Operations you've always aspired to be

• Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
• Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
• Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
• Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
• Provide patient care.
• Celebrate the accomplishments and victories of our dedicated staff and patients along the way.

Qualifications

• Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
• BLS (CPR) required or must be obtained within 30 days of hire within this role.
• Bachelor's Degree or higher from an accredited therapy program.
• Additional training with a Master's or Doctorate degree in professional or management area is preferred.
• Minimum of five years of rehabilitation experience, including two years in a management role, is required.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.