Therapy Clinic Front Office & Scheduling Specialist

Prisma Health; Maryville (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Prisma Health is seeking an administrative support professional to assist the Physical Therapy department. This role entails scheduling, billing, benefits verification, and patient communications to ensure smooth operations.

The candidate should have a high school diploma and at least two years of related experience, with familiarity in medical terminology and insurance processes to support therapists and patients effectively.

Qualifications

• High School Diploma or equivalent.
• Two years of related work experience (admissions, billing, collections, insurance and/or customer service).
• Registration and scheduling experience preferred.
• Familiarity with medical terminology preferred.
• Computer skills (word processing, spreadsheets, database, data entry).

Responsibilities

• Coordinate the schedule for multiple procedures and specialties with rehab to maximize patient flow.
• Verify patient benefits and educate on coverage and financial responsibility.
• Confirm authorizations for services and maintain submissions for payment; collect payments when delivering care.
• Respond to referrals, triage by urgency, and attach authorization to appointments.
• Order supplies, submit invoices, and manage office operations and deposits.
• Answer phones, greet patients and handle general inquiries.
• Perform other duties as assigned.

Skills

Customer service

Clerical support

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Prisma Health is seeking an administrative support professional to assist the Physical Therapy department. This role entails scheduling, billing, benefits verification, and patient communications to ensure smooth operations.

The candidate should have a high school diploma and at least two years of related experience, with familiarity in medical terminology and insurance processes to support therapists and patients effectively.