Patient Services & Scheduling Coordinator

THERAPYSOUTH; Montclair (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

TherapySouth, founded in 2006, is seeking an administrative assistant to join our Alabama clinics. You will answer phones, greet patients, schedule visits, scan documents, and help keep the front desk running smoothly in a fast-paced physical therapy office.

This role requires basic computer skills, attention to privacy, and adherence to all policies and HIPAA guidelines. You will support referrals, handle payments, and coordinate with clinicians to ensure patients are welcomed and seen promptly.

Responsibilities

• Answer the phones appropriately.
• Greet patients as they come in the door.
• Schedule new and returning patients.
• Scan necessary documentation into patient’s electronic account.
• Manage faxes
• Collect OTC payments in accordance with Patient Payment Guidelines.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours
• HIPAA
• Demonstrate good basic computer skills.
• Comply with all company policies and procedures as well as State and Federal regulations.

Job description

TherapySouth, founded in 2006, is seeking an administrative assistant to join our Alabama clinics. You will answer phones, greet patients, schedule visits, scan documents, and help keep the front desk running smoothly in a fast-paced physical therapy office.

This role requires basic computer skills, attention to privacy, and adherence to all policies and HIPAA guidelines. You will support referrals, handle payments, and coordinate with clinicians to ensure patients are welcomed and seen promptly.