Healthcare Scheduling & Billing Specialist

Prisma Health; Maryville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Prisma Health Blount Memorial Hospital is seeking an administrative support professional for the Speech Therapy Pediatric - Springbrook department. You will manage scheduling, verify benefits, and handle billing inquiries to ensure smooth patient flow.

Requires a high school diploma and at least 2 years related experience (admissions, billing, or customer service). Familiarity with medical terminology and proficiency with word processing and spreadsheets are preferred.

Qualifications

• Education - High School Diploma or equivalent.
• Two years of related work experience (admissions, billing, collections, insurance and/or customer service).
• Registration and scheduling experience preferred

Responsibilities

• Coordinate schedule for multiple procedures and specialties with rehab to maximize productivity.
• Verify patient benefits and explain insurance coverage; calculate cost estimates and explain financial responsibility.
• Obtain authorization for services; maintain authorization through plan of care; assist with claims and payments.
• Respond to referrals; triage based on urgency and document authorizations.
• Order supplies; submit invoices; maintain office cleanliness and train staff on guidelines.
• Answer phones; greet patients; respond to voicemails and provide general information.

Skills

Computer skills

Word processing

Spreadsheets

Data entry

Medical terminology

Mathematical skills

Education

High School Diploma

Job description

Prisma Health Blount Memorial Hospital is seeking an administrative support professional for the Speech Therapy Pediatric - Springbrook department. You will manage scheduling, verify benefits, and handle billing inquiries to ensure smooth patient flow.

Requires a high school diploma and at least 2 years related experience (admissions, billing, or customer service). Familiarity with medical terminology and proficiency with word processing and spreadsheets are preferred.