Therapy Access & Scheduling Specialist

Parkview Health; Fort Wayne (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Parkview Health in Fort Wayne, IN seeks an experienced patient registration specialist to deliver friendly, accurate service across multiple departments. You will verify insurance benefits, obtain pre-certifications, schedule visits, and coordinate tests with physicians and staff.

The role requires excellent communication, computer skills, and the ability to handle high call volumes and a fast-paced environment while adhering to Parkview Health standards.

Qualifications

• High school diploma or GED required; medical terminology preferred.
• Experience in medical office, call center, or clerical setting.
• Excellent verbal and written communication; strong computer skills.

Responsibilities

• Provide excellent customer service and patient registration.
• Verify insurance benefits and obtain pre-certifications as needed.
• Schedule patients and coordinate tests across departments.
• Handle multiple phone lines and communicate scheduling procedures.
• Maintain accurate demographic and financial information; adhere to standards.

Skills

Customer service

Telephone skills

Multiline phone

Microsoft Excel

Education

High school diploma or GED

Tools

EPIC EMR

Microsoft Excel

Job description

Parkview Health in Fort Wayne, IN seeks an experienced patient registration specialist to deliver friendly, accurate service across multiple departments. You will verify insurance benefits, obtain pre-certifications, schedule visits, and coordinate tests with physicians and staff.

The role requires excellent communication, computer skills, and the ability to handle high call volumes and a fast-paced environment while adhering to Parkview Health standards.