Theatre Team Member: Box Office & Concessions

Regal; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free movie passes

Discounted concessions

401(k) with company match after 6 mo &

Age 21+ eligibility for match

Job summary

Regal is seeking team members for Box Office, Concession, or Usher roles. You will handle tickets, cash, and guest questions while promoting the Regal Crown Club program. The job includes food safety, alcohol training where applicable, and opening/closing duties to maintain a clean, safe theatre environment.

Expect to perform duties across areas, deliver exceptional service, and adapt to various shifts. Pay starts at $18.40 per hour with benefits like free movie passes and 401(k) matching after

Qualifications

• Customer service skills and ability to speak clearly.
• Knowledge of POS systems and cash handling.
• Ability to promote Regal Crown Club program.
• Compliance with MPAA rating system and company policies.
• Cast certification program completion or progress toward completion.

Responsibilities

• Operate Box Office POS and handle cash with accuracy.
• Upsell Premium Viewing Experiences and promote rewards.
• Promote Regal Crown Club program to guests.
• Sell tickets per MPAA ratings and company policy.
• Respond to guest questions with courteous service.
• Operate concession POS and manage stock inventory.
• Follow food safety rules and alcohol training where required.
• Tear tickets, guide patrons, and maintain theatre safety.
• Perform opening/closing duties and keep areas clean.

Skills

Customer service

Cash handling

Upselling

Public speaking

Education

Cast certification program completion or progress toward completion

Alcohol beverage server training (regulatory)

Tools

POS system

Job description

Regal is seeking team members for Box Office, Concession, or Usher roles. You will handle tickets, cash, and guest questions while promoting the Regal Crown Club program. The job includes food safety, alcohol training where applicable, and opening/closing duties to maintain a clean, safe theatre environment.

Expect to perform duties across areas, deliver exceptional service, and adapt to various shifts. Pay starts at $18.40 per hour with benefits like free movie passes and 401(k) matching after