Theatre Floor Team Member (Concessions/Ushers)

Regal; Kingstowne (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Regal is seeking Floor Staff to support theatre operations across the Box Office, Concession Stand, or as an Usher. Roles are offered as variable hour, part-time fixed, part-time regular or full-time hourly positions, with emphasis on delivering exceptional guest service and adhering to attendance, safety, and dress‑code policies.

Responsibilities include operating the POS system, promoting Regal Crown Club, enforcing MPAA ratings, assisting guests to seats, maintaining cleanliness, and

Qualifications

• Experience with guest service in a theater or retail setting.
• Completion of cast certification program preferred.
• Willingness to work flexible hours and stand for long periods.

Responsibilities

• Operate concession POS and handle cash accurately.
• Promote Regal Crown Club program.
• Promote safety and food-handling compliance.
• Direct patrons to auditoriums and enforce seating.
• Inspect and maintain theatre cleanliness and areas.
• Read and follow training materials including harassment policies.

Skills

Customer service

Communication

Crowd management

Attention to detail

Flexibility

Education

Cast certification program

Tools

POS system

Job description

Regal is seeking Floor Staff to support theatre operations across the Box Office, Concession Stand, or as an Usher. Roles are offered as variable hour, part-time fixed, part-time regular or full-time hourly positions, with emphasis on delivering exceptional guest service and adhering to attendance, safety, and dress‑code policies.

Responsibilities include operating the POS system, promoting Regal Crown Club, enforcing MPAA ratings, assisting guests to seats, maintaining cleanliness, and