Theatre Supervisor: Lead Crew & Guest Experience

AMC Entertainment; Hampton (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free popcorn

Discounts on food and drinks

Free movies

401(k) match

EAP access

Free AMC gift cards

Daily popcorn

AMC gift card discounts

Job summary

AMC Entertainment seeks a Supervisory team member to oversee theatre crew, ensuring guest experiences are smooth and staff feel valued. You’ll lead with energy, coach daily tasks, and manage floor operations in a fast-paced cinema environment.

Ideal candidates bring at least six months of supervisory experience, strong communication and leadership skills, and a flexible schedule including evenings and weekends. You’ll be part of a team that delivers friendly, memorable movie experiences.

Qualifications

• Six months of supervisory or leadership experience.
• Evening, weekend, and holiday availability.
• Excellent guest service and teamwork skills.

Responsibilities

• Coordinate and coach theatre crew members through daily tasks.
• Oversee opening and closing procedures.
• Manage cash handling and deposits.
• Assist in floor operations and crew scheduling.
• Resolve guest concerns and research refunds.
• Troubleshoot system issues and open support tickets.

Skills

Leadership

Communication

Time management

Guest service

Teamwork

Flexibility

Job description

AMC Entertainment seeks a Supervisory team member to oversee theatre crew, ensuring guest experiences are smooth and staff feel valued. You’ll lead with energy, coach daily tasks, and manage floor operations in a fast-paced cinema environment.

Ideal candidates bring at least six months of supervisory experience, strong communication and leadership skills, and a flexible schedule including evenings and weekends. You’ll be part of a team that delivers friendly, memorable movie experiences.