Theatre Supervisor: Lead Crew & Elevate Guest Experience

AMC Entertainment; Manteca (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

EAP program

401(k) match

Daily free popcorn

Discounts on food and drinks

Gift card discounts

Free movies

Job summary

AMC Entertainment is hiring a Supervisor to guide theatre crew, manage daily operations, and ensure excellent guest experiences. You’ll lead with energy, communicate with care, and create a welcoming environment for guests and team members alike.

The role requires evening, weekend, and holiday availability, with a compensation range of $19.70 – $20.75 per hour. Join a fast-paced, movie-loving team and grow your leadership skills in a dynamic theatre setting.

Qualifications

• 6 months of supervisory or commensurate leadership experience.
• Evening, weekend, and holiday availability.
• Friendly, outgoing personality with strong guest service and leadership skills.

Responsibilities

• Coordinate and coach theatre crew members through daily responsibilities, ensuring strong performance and guest service.
• Assist in floor operations and ensure proper crew placement based on business needs.
• Oversee opening and closing procedures and provide access to vendors for deliveries and repairs during off-hours.
• Assign registers, distribute banks, supply change as needed, and reconcile floor safes.
• Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits.
• Maintain cash-handling accuracy and complete required forms.
• Support inventory processes and assist in preparing crew schedules (final approval by management).
• Troubleshoot system issues by opening support tickets and following up on resolution.
• Resolve guest concerns and research AMC Stubs or refund-related issues.
• Distribute and reconcile passes and assist in all other duties as directed by management.
• Perform daily operational and administrative tasks to keep everything running on schedule.

Skills

Leadership

Guest service

Communication

Teamwork

Microsoft Office

Tools

Microsoft Office Suite

Job description

AMC Entertainment is hiring a Supervisor to guide theatre crew, manage daily operations, and ensure excellent guest experiences. You’ll lead with energy, communicate with care, and create a welcoming environment for guests and team members alike.

The role requires evening, weekend, and holiday availability, with a compensation range of $19.70 – $20.75 per hour. Join a fast-paced, movie-loving team and grow your leadership skills in a dynamic theatre setting.