Theatre Operations Leader — Mgmt Career Path

Cinemark USA, Inc.; Cincinnati (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k) Matching

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Growth Opportunities

Education Assistance

Employee Discount

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to help operate the theatre and ensure policies and standards are followed. You will be cross-trained across departments, train staff, and support the General Manager in daily operations.

This role offers a path to Senior Assistant Manager and beyond through the Management Accreditation Program. The position requires 18+, a high school diploma or GED, completion of Cinemark’s management courses, food-handling certification where required, and

Qualifications

• Must be at least 18 years of age.
• High School or G.E.D. graduate preferred.
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude during each shift.
• Provides excellent Guest service.
• Accurate cash handling and basic math skills.
• Interpersonal skills include the ability to communicate with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English.
• Ability to work in a team environment and independently.
• Ability to take and follow direction.
• Responds with a sense of urgency.
• Excellent time management, organizational skills, and attention to detail.
• Ability to train and lead others.
• Must be able to resolve conflict.
• Physical requirements: lifting up to 50 lbs; standing, bending, and repetitive tasks.

Responsibilities

• Follows the direction of the General Manager.
• Supports General Manager’s decisions in communication with the staff.
• Responsible for working in all departments and all theatre job functions.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the General Manager.
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, property, roof and exterior signage, and equipment condition.
• Reports the need for building, property, and equipment repairs to General Manager.
• Ensures that theatre Team Members follow the dress code.
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service.
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently.
• Reports all Employee relations issues to the General Manager.
• All management members must follow the Employee Relations Reporting Protocol.
• All management members are held to a high work ethic standard and code of conduct.
• Consistently identifies and sanitizes Employee and Guest high-contact areas.
• Properly utilizes Personal Protective Equipment while completing position-specific tasks.
• Adapts to the frequency and scope of required cleaning tasks.
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Performs other work-related duties as assigned.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Time management

Attention to detail

Interpersonal skills

English proficiency

Education

High School Diploma or GED

Job description

Cinemark USA, Inc. is seeking an Assistant Manager to help operate the theatre and ensure policies and standards are followed. You will be cross-trained across departments, train staff, and support the General Manager in daily operations.

This role offers a path to Senior Assistant Manager and beyond through the Management Accreditation Program. The position requires 18+, a high school diploma or GED, completion of Cinemark’s management courses, food-handling certification where required, and