Theatre Operations Leader – Coach, Guest Experience, Growth
marcuscorp
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Benefits offered by this job
Job summary
Marcus Theatres is seeking an Assistant Manager to help lead a fast-paced, guest-focused team in our Missouri theatre. You will coach associates, ensure exceptional service, and drive smooth daily operations in a high-volume environment.
We value a positive attitude, strong communication, and the ability to hire, train and develop staff while promoting a welcoming, safe theatre experience for every guest.
Qualifications
- Experience coaching associates to provide exceptional guest service.
- Strong communication skills and positive attitude.
- Ability to work in a high-volume, fast-paced, team-focused environment.
- Passion for coaching and developing staff.
Responsibilities
- Create a safe and welcoming environment for guests by greeting and anticipating needs.
- Supervise, motivate, reward and coach associates.
- Execute systems and processes that keep the theatre running smoothly.
- Assist with hiring, training and associate development.
- Evaluate key performance indicators to drive guest satisfaction and results.
- Identify opportunities to increase brand awareness and drive traffic into the theatre.
- Follow direction of theatre and corporate management teams.
Skills
Job description
Marcus Theatres is seeking an Assistant Manager to help lead a fast-paced, guest-focused team in our Missouri theatre. You will coach associates, ensure exceptional service, and drive smooth daily operations in a high-volume environment.
We value a positive attitude, strong communication, and the ability to hire, train and develop staff while promoting a welcoming, safe theatre experience for every guest.
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